Stakeholder engagements & Grievance Redress Services

We are confident in our capacities to meaningfully engage different project stakeholders to ensure sustained support to the various projects being implemented. These engagements are managed through a structured process of stakeholder analysis and engagement plans as well as feedback mechanisms. We bring all stakeholders on board and ensure their full participation. We support clients to establish functional grievance redress mechanisms for project workers and communities to ensure effective and efficient management of project related grievances through well thought and contextualized structures and processes. We also manage monitoring and evaluation frameworks like undertaking stakeholder satisfaction surveys and enable continuous learning and improvements.